Business Benefits of Investing in a CCTV System

FCCTV Image WEBor particular business sectors, investment in a CCTV system can be extremely beneficial, particularly when it comes to preventing crime, assisting the police when dealing with crime and ensuring the safety and well-being of employees.

In addition to these obvious advantages, there are some sectors in particular who recognise the importance of a CCTV system in order to safeguard their future operations.

For health care, transport, retail, hospitality and other sectors who deal directly with the public, CCTV provides direct protection to employees.  In many jobs, employees can be vulnerable to either physical or verbal abuse from members of the general public. In stressful situations for example, someone may lash out at an employee. If that employee knows that they are being watched by a CCTV camera, then he or she will always try to minimise such cases and endeavour to stay calm.  Most importantly, the CCTV system serves to protect the employees against false allegations made by irate or dissatisfied customers.

CCTV Systems for Crime Prevention

We all know that CCTV helps prevent crime. Notices regarding a premises security system will go a long way to deter potential criminals from breaking into the building.  Should a crime take place, they will help the police to identify how a crime occurred with the potential to identify the perpetrators.

CCTV systems can also deter employees from stealing. In most instances employee theft tends to be opportunity rather than need; so if employees know they are being watched, then they are far less likely to be tempted!

CCTV systems are also hugely beneficial when it comes to health and safety, especially in an industrial or manufacturing environment.  If you are operating a processing plant for example and an accident occurs, the CCTV cameras will provide you with the footage required to identify the causes of the accident. The CCTV footage will also enable employers to identify any changes that may need to be made to practices or operations in order avoid a re-occurrence of the incident.  In extreme circumstances, it will also provide essential evidence to the Health and Safety Executive.

Check out this example of Arriva Trains and the CCTV system installed by CCTV Wales here.

Claims Culture

Businesses can also avoid hefty pay outs to customers or employees claiming falsely to have sustained an injury or had an accident on their premises.  Unfortunately, in this day and age, there is a huge claim culture, encouraged by call centres, ‘known as ambulance chasers’, who offer to sort out claims for individuals on a no win, no fee basis.  The result is that more and more people think they can get away with claiming to have had a serious fall or other type of accident when, in essence it was just a slight trip or slip, resulting in no injury.  So in short, a CCTV system can help to mitigate such claims and help avoid a hefty pay out by the company or its insurance company.

When it comes to customer service, CCTV systems can be programmed to keep automated records of interactions with clients, suppliers or between employees.  If you are running a shipping business for example, these records can provide proof of despatch of a product via a courier company for example.  Again, from a customer complaint or tracking point of view, this can be invaluable when it comes to proving that a business has delivered the service required.

In short, the installation of a CCTV system into a business premises will create a feeling of safety in the work environment.  Those operating in the hospitality environment, ie people running pubs and clubs, have recognised the benefits of such security systems for a number of years (to protect both themselves and their customers); today other sectors are beginning to cotton onto these advantages and making that small investment for long term security.

Accessing CCTV Systems Online

What’s more, with developments in modern technology, these days CCTV systems benefit from being linked up to the internet anywhere in the world provided there is an internet connection available. This allows for footage to be viewed and shared quickly and easily between different offices and locations. All systems installed by CCTV Wales allow for remote access via the internet subject to a suitable broadband connection.

A further benefit of modern CCTV solutions is the enhanced clarity of the hi-res images captured on camera.

If your premises are not protected by a CCTV system, then it’s time to contact a reputable supplier like CCTV Wales who offer a free consultation to business owners.  Just call on the number below or click here.

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